Warehousing and Distribution Services for Emergency Supplies
This page is dedicated to providing timely information and updates on Fulco Fulfillment Inc’s operations.
July 8, 2021
An update from us on COVID-19 in 2021
Since March 2020, COVID-19 has had a large impact on the operations of our customers – and like every business, we have continued to take steps to protect our employees so we can continue to provide our essential warehouse and fulfillment services. Pandemic response planning and implementation have played crucial roles allowing us to continue to meet the needs of our customers throughout this very difficult time.
Following NJ State Department of Health and CDC guidelines, we have been well positioned to expand our operations as needed through the first two waves of COVID-19. A majority of our workers have now been fully-vaccinated as well – allowing us to reduce mask and social distancing requirements in accordance with the latest NJ state guidelines. We also understand the risks are not completely behind us and continue to monitor the situation on a daily basis.
We have noticed the following business trends over the last year:
- A greater volume of e-commerce orders as a result of the continued trend to online shopping over traditional retail
- Increased attention to effective shipping techniques to reduce freight costs, especially as fuel costs increase, effective shipping across the board becomes crucial.
- Warehouse space is at a premium as inventory has swelled in many areas – we have the space needed to handle all of your inventory.
Please let us know if you have any questions we can assist you with!
June 26, 2020
Fulfillment Services Deemed Essential during COVID-19: taking care to match the surge in e-commerce orders
COVID-19 has caused a scenario like no other disaster in modern retail operations. Even the largest natural disasters have specific areas of impact. This coronavirus is proving it has no boundaries.
As the global pandemic has driven consumers into their homes, there has been a dramatic increase in online shopping. At Fulco Fulfillment, we’ve been a part of the shift. Our warehouse, which has been deemed essential, has remained open in order to pick, pack and ship product on behalf of our clients.
Even before the U.S. detected the first known case of COVID-19, e-commerce was an important part of the various fulfillment services offered by Fulco Fulfillment. However, prior to the disease’s arrival, the cost of marketing and maintaining an online sales presence frustrated some retailers who were hesitant to invest. That all changed when stay-at-home orders drove consumers into their homes. Consumer demand for online shopping was able to change the mindsets of even the most timid retailers.
As an example, our warehouse team has seen increased volume, especially when it comes to nutritional products and vitamins. From the very beginning, demand for medical scrubs was high as well. And we have all hands on deck for our customer in the uniform supply business, who is offering pre-packaged protective equipment to its customers. Another customer, who serves the law enforcement community, has also seen a big rise in demand.
Meeting the demands of clients no matter the situation on the ground, or online, takes a lot of planning and partnering with clients to assess their needs. Planning for a second wave of COVID-19 was well underway not long after the first wave hit our shores. At Fulco Fulfillment, we are constantly fine-tuning our services to pick, pack and ship so we can scale as consumer demand increases. Should there be a second wave, we are prepared and well positioned to handle it.
Protecting the health of our Fulfillment Services’ Essential Workers
In New Jersey, warehouse workers have been classified by the state as essential workers. While so many Americans are required to work from home, the Fulco team is continuing to work hard to meet the demands of our customers’ order flows. That’s why we’re taking all the necessary precautions to make sure our employees remain safe in the workplace. We conduct daily temperature checks, supply masks and other personal protective equipment, and we make sure that proper social distancing is maintained throughout our warehouse and offices. All of these measures are important to ensure that our e-commerce clients can meet consumer demand now and in the future.
Flexible and scalable on-demand warehousing
On average, Fulco Fulfillment is able to onboard a new client in under two weeks, resulting in very little downtime in their order flow. For online retailers, scalability and on-demand start up time are critical. But so is flexibility. This is evident in how we are able to invoice by pallet or square footage of pick space. Our clients are billed only for the space they are using. When demand is unpredictable or volume levels volatile, having a scalable storage option ensures optimum flexibility of their storage needs, and cost savings when less space is needed. The desire for on-demand warehousing is a growing interest with many clients. Fulco Fulfillment’s pay as you go fee structures make sense for e-commerce clients whether we are shipping one item or a 25-pallet order.
Online purchases have caused carrier delays. FFI keeps track of shipping delays for you.
The huge, sudden growth in online ordering has created an overflow of packages that carriers are having a hard time keeping up with. For example, FedEx and UPS have both announced a suspension of their service guarantees. In order to keep you fully informed, Fulco Fulfillment is constantly monitoring our carriers and shipping partners so we can make suggestions to customers to ensure timely delivery. By maintaining clear communications during these difficult times we want to be sure we’re doing all we can to keep our clients informed, so they can inform their customers.
Your e-commerce business can thrive with a streamlined fulfillment partner.
Fulco Fulfillment, Inc., works with e-commerce businesses of every size, with a wide variety of product profiles and pick and pack demands. And we’re used to handling difficult circumstances and exceeding expectations, helping our clients to fulfill their client promises and delivery demands. To speak with a FFI representative and to learn more, call 973.361.1700.
April 3, 2020
Thanks again for your continued support of FFI, as we adapt to changes in our industry we want to continue to provide you with key information.
- We are committed to proactively keep you informed. As an essential service provider to many businesses, Fulco Fulfillment Inc (FFI) will remain open, supporting customers’ supply chains. We are monitoring orders daily to keep up with work flow while working with a limited staff to practice social distancing.
- Attn: Delivery Drivers. Although we are open, we request that you call our direct line (973) 361-1700 and someone will assist you to arrange your pickup or delivery. You can also contact Warren Hawthorne via email at firstname.lastname@example.org. Starting Monday April 6th our doors will be locked to the public, so please call ahead to find out which loading dock you will be directed to. We’ve instituted a no-signature policy as well.
- Receiving Policy. Overseas receipts will be moved to a designated part of the warehouse and quarantined for 72 hours prior to an employee handling it or receiving the inventory.
- You can be rest assured. All decisions continue to be made in light of social distancing and public health at the direction of the governor. We are taking precautions to help reduce the virus spread and keep our staff healthy…
Jennifer Marcello and Tony Rossi
Fulco Fulfillment Inc.
Update on FFI’s Coronavirus Preparedness
March 23, 2020
While we monitor the situation closely, we want to inform you of what we are doing to protect the health and well-being of our employees, customers and recipients of the packages we ship. We are committed to being here for you when it matters most and have implemented precautionary actions to ensure we are operating with the highest level of regard for health and safety.
During these difficult times FFI is open for warehousing and providing distribution services for emergency supplies.
Thank you for your continued confidence.
Update on FFI’s Coronavirus Preparedness
As the situation with coronavirus (COVID-19) progresses and changes so does our ability to perform services. At Fulco Fulfillment Inc. we are enacting the next phase of our contingency plan to ensure we are taking the appropriate safety precautions with our internal work force. NJ closed non-essential retail businesses, exceptions include logistics and shipping operations. Therefore we remain open. Effective early next week, we will be reducing our in house staff by at least 75% and running our business on staggered shifts with a limited crew. Additionally we will be flexing our labor on a day by day basis. Staff hours will be based on incoming orders and workload. This will allow us to manage the work flow while staying diligent to the developing situation. Our receiving will be completed without signatures and a receiving email will still be sent out making our clients aware of an incoming delivery. Outgoing orders and the emailing of tracking numbers will continue as normal.
As we continuously strive to provide you the best service possible, the above mentioned actions may perhaps result in a slight delay on your outgoing shipments. Policies with our shipping partners (FedEx, UPS and USPS) whom we depend on seem to be changing daily. We will continue to do our best to fulfill your orders at this time. Our Client Service Managers are set up to work from their homes and will manage all incoming/outgoing orders. They will keep you informed with any questions or concerns.
At this time, FedEx, with the support from the World Health Organization (WHO) has shared information regarding the safety of receiving a box/carton into your home, for more information on the topic from WHO (https://www.who.int/news-room/q-a-detail/q-a-coronaviruses). We continue to operate with our shipping partner under standard procedures and do not expect an interruption in service. Fulco Fulfillment Inc. continues to monitor this situation and adjust accordingly. For additional information, the CDC has set up a website (Coronavirus Disease 2019, available at: https://www.cdc.gov/coronavirus/2019-nCoV/index.html to provide information as it becomes available.
More updates to follow as things progress. Thank you for your anticipated understanding
and please stay safe and healthy.