In order to prevent a kit backorder situation, a major manufacturer and Fulco Fulfillment Inc. (FFI) worked together to set-up an automatic reorder system.
The FFI order management system allowed us to set minimums for each kit, kitting supplies and component of each kit. When inventory levels reach the minimum level an automatic reorder notification is generated. The notification goes to the appropriate printer or supplier of each component creating an automatic reorder. Kits remain stocked at all times and never fall to zero.
FFI created a web shopping cart for wholesalers in the field to order kits. To keep the customer’s wholesalers informed, FFI set the system to automatically generate email notifications for order confirmations and order shipments. Order shipment emails also include a tracking number.